Please call/txt (256) 566-5954 to start your remote support session, we are available 10:00am to 10:00pm CST seven days a week. After hours and holiday remote support is available if needed. However, if you do not reach a technician please leave us a message and we will get back to you as soon as we can.

 
 

Remote Support is $65.00 an hour, minimum fee is $32.50 and you will not be charged for non-priority scan times when we are repairing malware issues. Payment is due at the end of the session unless prior arrangements have been made. We take PayPal and all major credit cards, checks are accepted from our long-time clients only. We are NOT responsible for your data, we will take every precaution possible to protect it but you should always have backups of your data. If we ask you to provide us with hardware information please do not guess on model numbers, etc. It is critical you provide us with the proper information so we can install the correct driver for your hardware. Do not hesitate to ask us for help in locating any information that we ask for if you require it. Not all problems can be fixed without your factory restore discs or operating system install disc (if your device requires an operating system reinstall we will assist you by phone until the device can connect to the internet again). It is important that you keep your hands off the mouse, keyboard, and/or touchscreen while we are working, your commands could combine with ours and produce some unwanted results for which we cannot be held responsible.

REMOTE SUPPORT
MONTHLY SUBSCRIPTION
ADD-ONS (PER DEVICE)


WINDOWS COMPUTER
OPERATIONAL STATUS
MONITORING SERVICE

WINDOWS COMPUTER
ANTI-MALWARE
PROTECTION SERVICE

COMBINE BOTH AND $AVE!

(PROCEEDING TO USE THIS SERVICE IMPLIES YOUR AGREEMENT TO OUR TERMS)

LINUX, MAC & WINDOWS
CHOOSE THE CORRECT TEAMVIEWER CLIENT FOR YOUR NEEDS

 

teamviewerfullversion1(BEST FOR ALL AROUND/CONSTANT USE OF TEAMVIEWER)

 

teamviewerquicksupport1(BEST FOR RANDOM SUPPORT NEEDS)

 

teamviewerhostsupport1(BEST FOR OUR MONTHLY SUPPORT PROGRAMS)

ANDROID DEVICES

tvqsandroid

TEAMVIEWER QUICKSUPPORT
(FOR LETTING US PROVIDE YOU WITH REMOTE SUPPORT)

NOTICE: Some Android Devices need a QuickSupport Add-on installed.
(PLAY STORE SEARCH EXAMPLE - QS ADD-ON: SAMSUNG)

 

tvremoteandroid

TEAMVIEWER FOR REMOTE CONTROL
(FOR LETTING YOU CONTROL YOUR COMPUTER VIA YOUR DEVICE)

 

APPLE DEVICES

tvqsapple

TEAMVIEWER QUICKSUPPORT
(FOR LETTING US PROVIDE YOU WITH REMOTE SUPPORT)

NOTICE: Apple does not allow full remote control of their devices.
(ONLY E-MAIL SETUP, FILE TRANSFERS, AND WIFI CONFIGURATION)

 

tvremoteapple

TEAMVIEWER FOR REMOTE CONTROL
(FOR LETTING YOU CONTROL YOUR COMPUTER VIA YOUR DEVICE)